Terms of service

Terms and Conditions

Takeda Co., Ltd. (hereinafter referred to as "our company") defines the terms of use (hereinafter referred to as "this agreement") of the site "BicbrandLuxury" (hereinafter referred to as "this service") operated by it as follows.
Those who use this service must agree to the following conditions. In addition, there may be additional guidelines for the use of specific services, so please refer to each service. The guidelines for each service constitute a part of this agreement, and the terms of use include all of them.

Chapter 1 General rules

Article 1 Definitions
Each of the following terms used in this Agreement shall have the following meanings:

"BicbrandLuxury" refers to an e-commerce site established on the web, which is operated by our company.

"This service" refers to the sale of products that we provide on BicbrandLuxury and all other services.

"User" means a person who agrees to these Terms and uses the Service.

"Product" means any product sold or offered on BicbrandLuxury.

Article 2 Application of Terms
This agreement applies to all usage of BicbrandLuxury by the user.

Article 3 Detailed Regulations
In addition to this agreement, we may establish detailed rules (hereinafter referred to as "usage rules") for the use of specific services of BicbrandLuxury.
The detailed usage rules posted on BicbrandLuxury shall constitute a part of this agreement.
In the event that the provisions of these Terms and the provisions of the detailed usage rules differ, the provisions of the detailed usage rules shall take precedence.

Article 4 Scope of the Terms
Before using this service, the user agrees to the terms and conditions of use posted on each page of this service and confirms the intention of acceptance provided by our company.

Article 5 Notice from our company
We will notify users of necessary matters at any time by means of displaying on BicbrandLuxury or other methods that we deem appropriate.

Article 6 Effect of Notice
Notice by display on BicbrandLuxury in the preceding article shall be effective from the time when our company displays the content of the notice.

Chapter 2 Users

Article 7 Usage Restrictions
Those who fall under any of the following shall not be able to use BicbrandLuxury's services:

Those who have not registered as a customer with BicbrandLuxury.

Those who have violated these Terms.

Persons who are found to have submitted false information regarding matters submitted to our company.

Those who have neglected to pay the product price specified in Article 14 when using BicbrandLuxury.

Those who cannot use the payment methods necessary for purchasing products at BicbrandLuxury.

Article 8 Notification of Change
If there is a change in the content of the matters notified to the Company, the User shall promptly notify the change in the manner prescribed by the Company.
Even if the user suffers a disadvantage due to the lack of notification in the preceding paragraph, the Company will not be held responsible.

Chapter 3 Obligations of Users

Article 9 Responsibility for managing IDs and passwords
Users shall not allow others to use their IDs and corresponding passwords, and shall be fully responsible for their own IDs and corresponding passwords. Users are responsible for all actions and consequences, regardless of whether they performed the action or not.

Article 10 Prohibitions
The user shall not perform the following acts regarding the use of BicbrandLuxury:

Applying false registration information when using the service

Acts that may interfere with this service

Acts of using this service by illegally using a credit card

Acts of illegally using IDs and passwords

Acts that cause nuisance, disadvantage or damage to third parties or our company, or acts that may cause them

Acts that infringe on the copyright, privacy or other rights of a third party or our company

Acts contrary to public order and morals and other acts that violate laws and regulations

Election campaigns, similar acts, and other political or religious activities

Acts of using our service for the purpose of user’s business activities and profit

Other acts that the Company deems inappropriate

Chapter 4 Usage

Article 11 Service Scope
Users shall be able to use the Service. However, the Company may change the content of services without prior approval from the user and may discontinue all or part of the service provision at its discretion.

Article 12 How to purchase products
When users purchase products using this service, they shall comply with the procedures and conditions stated on this agreement and on BicbrandLuxury.
The sales contract between the user and our company shall be concluded at the timing when the shipping confirmation email for the product ordered by the user is sent.
The user shall pay the product price, etc. in accordance with the provisions of Article 14.
Even if we accept your order, we may not be able to deliver the product due to system troubles, missing items, etc. In that case, we will contact the user and respond with a refund.

Article 13 Delivery of goods
Our company or a person entrusted with delivery will deliver the product to the user according to the delivery date.
If the user is not at the delivery address when the product is delivered, the user shall specify the re-delivery date and time within the specified period according to the absence slip.

Article 14 Payment method for product price, etc.
The amount to be paid by the user when purchasing a product will be the sum of the product purchase price, shipping fee, consumption tax and any handling fees.
Payment methods include credit card in the name of the user, cash on delivery, or other methods approved by the Company.

Article 15 Questions and Complaints
Questions or complaints about product purchases will be handled at the BicbrandLuxury customer center.

Article 16 Return of goods
Merchandise returns shall be made in accordance with our return policy.
If the product is damaged during delivery or delivered in error, the user can return the product without paying shipping fees. In this case, the user shall contact the BicbrandLuxury customer center within 7 days after receiving the product.

Chapter 5 Management

Article 17 Personal Information
The handling and management of personal information shall be in accordance with our "Privacy Policy".

Article 18 Deletion of customer registration
If the user violates these Terms, the Company may suspend the use of this service or cancel customer registration at its discretion without prior notice.

Article 19 Suspension of Service
The Company may temporarily or permanently suspend the provision of all or part of the Service without prior notice in cases such as system failure, disaster, or other unavoidable circumstances.

Article 20 Disclaimer
The Company shall not be liable for damages incurred by the User arising from the use of the Service, except in cases of intentional or gross negligence by our company.

Article 21 Dealing with Violation of the Terms
If a user violates these terms, the Company may suspend service use, cancel customer registration, or take other necessary actions.

Chapter 6 Others

Article 22 Copyright
Users shall not use any information provided through this service outside the scope of copyright law.

Article 23 Revision of Terms
The Company reserves the right to change or abolish all or part of these Terms. Such changes shall take effect when posted on BicbrandLuxury.

Article 24 Dealing with problems
Unresolved issues shall be discussed in good faith between the Company and the User.

Article 25 Exclusive Agreement Jurisdiction Court
The Osaka District Court shall be the exclusive jurisdictional court of first instance.

Article 26 Governing Law
The governing law for this agreement shall be the law of Japan.

Article 27 Validity of Regulations
This rule will be effective from May 5, 2022, Japan Standard Time.

The Company reserves the right to revise or change these Rules due to changes in the social and economic situation or other circumstances.