Privacy policy

Personal information management


(1) Purpose of collecting personal information

Delivery of goods, payment of goods, receipt of goods, notification of evaluation results, transfer of payment for goods, appraisal and storage in accordance with the Second-hand Goods Dealers Act, related after-sales services, other business related to the sale of goods, and other activities for these activities Perform necessary communications, provide information related to services and events, etc., create statistics for marketing and sales/purchasing promotions, make credit decisions, and manage accounts receivable

(2) Provision of personal information to third parties

We will not disclose or provide your personal information to third parties except in the following cases.

  • With the consent of the client
  • Circumstances in accordance with the Second-hand Items Transaction Act and other laws and regulations (including ordinances) (for example, when appropriate inquiries are received from investigative agencies)

When it is necessary to protect important interests such as human life and property

When there is a special need to improve public health or promote the healthy development of children

・When it is necessary to cooperate with a state agency, a local government, or a person entrusted by it to carry out the affairs stipulated by laws and regulations, and interfere with the execution of the affairs with the consent of the person

(3) Storage of personal information

Your personal information may be entrusted to third parties other than our company to the extent necessary to achieve the purpose of use specified by you.

Examples: courier companies that collect and deliver products, credit card companies that process credit card payments, financial institutions that pay the purchase price, etc.

(4) Voluntary provision of personal information

It is up to you whether you provide us with your personal information, but please note that we may not be able to provide our services if you do not provide your personal information.

(5) Disclosure, correction, suspension of use and deletion of personal information

If customers wish to disclose or correct their personal information, we will respond promptly within a reasonable range.

For inquiries and corrections, please contact us through the inquiry window of this website.

In addition, when disclosing information, we may ask you to confirm your identity and charge a separate actual fee.

In addition, we may retain personal information for a period of time even after a customer's registration has been deleted due to adverse factors such as providing backup copies to prevent customers from being involved in fraud.

 Other matters

1. Security of personal information

Your registration information is stored with a password to protect your privacy and security. We also use industry standard SSL (Secure Socket Layer) encryption to protect data transmission when necessary. When personal information entered by customers, including credit card information, is transmitted, the communication is encrypted with this SSL encryption.

It is important to you to protect your password and computer from unauthorized access. Be sure to log out when you're done using a computer you've shared with others.

2. About cookies

We may store and reference our cookies on your computer. By using cookies, we can record information about you through your web browser so that we can identify you. We use it to provide the following services:

(1) Identify the shopping cart used by customers when shopping, and understand the order details.

(2) When the customer logs in, access the registration information held by the company to save the customer's labor when purchasing.

(3) We identify customers who visit our affiliated sites and pay the appropriate fees to the affiliated sites.

You can set your browser to refuse to accept new cookies, to display a warning when a cookie is received, or to disable cookies. However, in this case, you will not be able to use some functions of the services we provide. To take full advantage of our features, you must enable cookies in your browser settings.

3. What does this website use cookies for?

This website uses cookies for the following purposes.

  • When customers log in to the authentication service, refer to the stored customer registration information to provide customized services for each customer
  • Display the most appropriate advertisements on other companies' websites according to the content of interest to customers and the use of this website.
  • To investigate the number of users and traffic to our website
  • To improve our services

4.Handling of personal information such as link destinations

Links to external websites may be published on our website or in our e-mail magazine. We are not responsible for personal information registered by customers on external websites. Regarding the handling of personal information on external sites, please check the personal information handling standards on the linked site by yourself.

5. Modification

In the future, due to changes in laws and regulations, we may revise all or part of the "handling of personal information" when deemed necessary. The revised terms are effective from the date they are uploaded to our website.

6.Questions and suggestions

If you have any questions or suggestions, please contact customer service.